Dr. Vikrum Malhotra is American Board Certified in Cardiovascular Disease and Internal Medicine specializing in general and complex cardiac disease. He is also the Founder & CEO of Robotic Process Automation Holdings which provides healthcare automation services to the private and public sector. The subsidiary companies includes Cardiac Registry Support for the private sector and Chloen Systems Inc for the public sector. Dr. Malhotra earned his medical degree from the Royal College of Surgeons in Ireland and a residency in Internal Medicine at Boston University Medical Center. He has been a presenter at Harvard Medical School, International Academy of Cardiology, American Society of Nuclear Cardiology and The Future of Healthcare Conference among others. Dr. Malhotra has received many honors, including 2018, 2019, 2020, 2022 NY Times SuperDoctors Rising Stars, NY Top Doctors as well as being named among America’s Best Physicians.
Tell us about your first experience with entrepreneurship.
VM: My first experience in entrepreneurship started when I worked for my father at our farm. I learned the meaning of hard work and later he opened my eyes to the healthcare sector. I learned about his problems and the solutions that needed to be created for it.
What is your company’s origin story? What is the biggest reason you started your business? What did those early days look like and teach you?
VM: I started off in healthcare and wanted to learn about healthcare technology. Artificial intelligence became an area of rapid growth. I trained myself in data science as well as robotic process automation which is a new form of artificial intelligence. I was recruited to become a strategic officer and then afterwards decided to start my own company. I wanted to be able to drive innovation beyond practicing clinical medicine.
What do you wish you knew when you started? Is there anything you would do differently?
VM: I wish I knew to be more patient when I was younger. Sometimes one has to put one foot in front of the other to move forward and just focus on that next step.
What does “success” look like for you? We’d love to hear your biggest, boldest dream? What do you think will help you achieve it?
VM: Success is a reflection of being able to do what you love and figuring out which your gifts are and being able to share them with others. My boldest dream is to be able to scale providing healthcare solutions to large numbers of people.
What is your superpower as an entrepreneur?
VM: My superpower as an entrepreneur is my ability to not conform. What do I mean by that? Being a physician and a technologist allows me to use take my clinical and technical experience to provide solutions for others.
What are your personal driving principals, your top values?
VM: My personal driving principles and values are a hard work ethic and staying humble.
How have your personal principles and values shaped your company’s values and principles?
VM: I think the company values and the environment created is not one of hierarchy, it is one of mutual respect and understanding. It is more about collaboration for an end solution.
What’s it like to work alone or with your partners?
VM: If you want to walk fast, walk alone but if you want a walk far then you need to walk together.
Do you have a mentor? Tell us about what makes them valuable to you and your business?
VM: I have many different types of mentors that I have been blessed with at different parts of my life. Some medical, some business, some spiritual.
What role does mentorship play in your world (as a mentor or mentee)?
VM: As a mentor, I tried to help medical students accomplish their goals and see different avenues within healthcare that they may have not seen before. This may be from obtaining publications, to real world clinical and technology experience, and practical applications of their knowledge.
Many entrepreneurs continue to perfect their daily routines to support their work and greater vision; would you mind sharing your morning routine or a regular ritual that grounds your work each day?
VM: My morning routine starts the night before and I will have a to-do-list on my phone that is a running list. I will usually block out time in the mornings on certain days for my hardest tasks as well. This may also be for meetings as well.
What are you reading or have read?
VM: I have different forms of consuming information. I find that I consume information quicker via audio than from reading. That could mean audiobooks, or online business podcasts.
Where do you go for inspiration?
VM: I often will go to places that make me feel uncomfortable where I might stick out like a sore thumb. When I was in fellowship I would go to technology conferences, crypto conferences, and venture capital conferences right after being on call as a cardiologist. This opened my eyes to healthcare technology before it became a significant ecosystem that I work in today.
Do you have a favorite quote, mantra, or words of wisdom to get through the tough days?
VM: My favorite quote is “Work hard and stay humble.”
What is a problem that keeps you up at night?
VM: I would not say that I have a problem that keeps me up at night. I think problems can be broken down into small obstacles that need to be overcome and they can be overcome with the team that works together.
How do you think about helping others through your work?
VM: I always think about helping others through work as a form of selfless service. Being in healthcare has offered me the opportunity to do that in multiple different ways.
What advice do you have for fellow (and aspiring) entrepreneurs building and leading teams?
VM: For fellow and aspiring entrepreneurs, build teams that complement a skill set that you may not be strong in. Listen to what they have to say and make a balanced decision thereafter. Your decisions may not all be right but at least they are educated.
What kind of an entrepreneur do you want to be known as – as in, what do you want your legacy to be?
VM: My area of focus and entrepreneurship has been health care and helping others. To be able to help at scale, it is people like myself with a background in healthcare and technology, I feel, who will be able to innovate at the fringe of these two areas.
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